Compra y paga al recibir Terminos y condiciones

Paga a crédito con ADDI.! hasta 6 cuotas. Revisa si calificas

Acumula + Puntos Colombia, úsalos en tus compras. Conoce Mas

Fabricamos la Bañera ideal para tu baño

Personalizala con el color y el estilo que mas te guste

Preguntas frecuentes

Si no la encuentras, escríbenos y con gusto te responderemos

¿Cual es tu duda?

Las preguntas mas frecuentes

¿Cuándo recibiré mi pedido?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

No me encontraba en mi hogar a la hora en llego el domicilio ¿Qué puedo hacer?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

¿Cómo solicito la factura de mi compra?

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¿Cómo es el proceso para instaurar una PQR?

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¿Dónde están ubicadas las tiendas y sus horarios?

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¿Como solicito un servicios de instalación?

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Medios de pago

¿Cuales son los medios de pago disponibles para hacer una compra?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

¿Cómo hacer compras con tarjetas de crédito y débito?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

¿Cómo funciona el método de pago en efectivo?

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Devoluciones y reembolsos

¿Cómo hacer una devolución de un producto?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

¿Cómo hago la devolución de un producto en mal estado?

Refunds are processed within 7 days from when we receive the item(s).

¿Cómo solicito el reembolso de mi dinero?

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¿Cuánto tiempo se demora el reembolso de mi dinero?

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Envios y retiros

¿Cuales son las opciones de envío y retiro?

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¿Cuales son las tarifas y tiempos de entrega para envíos a domicilio?

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¿Qué productos no tienen costo de envío?

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Servicios de instalación

¿Cómo contratar servicios de instalación?

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¿Que garantia hay con el servicio de instalación?

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Pago contra entrega

¿Como funciona el servicio de pago contra entrega?

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¿Sobre que monto puedo solicitar el servicio de pago contra entrega?

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Has tu pregunta si no la encuentras.

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